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Terms and conditions of use

Terms & Conditions – Top Outlet Deals

Article 1 – Definitions

Entrepreneur: Top Outlet Deals, based in Almere, The Netherlands.
Customer: any natural person or legal entity entering into an agreement with Top Outlet Deals.
Agreement: any agreement concluded via the webshop for the purchase of products.

Article 2 – Company Information

Webshop: Top Outlet Deals
Address: Augustusstraat 33
Postal Code & City: 1335 DP Almere
Country: The Netherlands
Chamber of Commerce (KVK): 39099782

Article 3 – Applicability

  1. These terms and conditions apply to all offers and agreements concluded via the webshop.

  2. By placing an order, the customer agrees to these terms and conditions.

  3. Deviations are only valid if agreed upon in writing.

Article 4 – The Offer

  1. All offers are without obligation and subject to availability.

  2. Product descriptions are provided as accurately as possible.

  3. Images are indicative and may differ from the actual product.

Article 5 – The Agreement

  1. The agreement is concluded once the customer receives an order confirmation.

  2. The entrepreneur reserves the right to refuse orders in case of incorrect data or suspicion of misuse.

Article 6 – Prices & Payment

  1. All prices are in euros and include VAT unless stated otherwise.

  2. Shipping costs are clearly displayed before checkout.

  3. Payment must be made using the available payment methods.

Article 7 – Delivery

  1. Orders are delivered to the address provided by the customer.

  2. Delivery times are indicative and not binding.

  3. Delay does not entitle the customer to compensation.

Article 8 – Right of Withdrawal & Returns

  1. The customer has the right to withdraw from the agreement within 14 days after receipt without stating a reason.

  2. Returns are only accepted if the product is unopened, unused, and in its original, undamaged packaging.

  3. Return shipping costs are entirely at the customer’s expense.

  4. Opened, used, damaged, or non-original packaging returns may be refused.

  5. After correct receipt, the purchase amount will be refunded within 14 days using the original payment method.

Article 9 – Exclusion of Right of Withdrawal

The right of withdrawal is excluded for products that:

  • Cannot be returned for hygienic reasons once opened;

  • Are damaged or used by the customer.

Article 10 – Liability

  1. The entrepreneur is not liable for indirect or consequential damage.

  2. Liability is limited to the value of the order.

Article 11 – Complaints

  1. Complaints must be submitted within a reasonable time.

  2. Complaints will be handled within 14 days where possible.

Article 12 – Force Majeure

The entrepreneur is not obliged to fulfill obligations in case of force majeure.

Article 13 – Applicable Law

All agreements are governed exclusively by Dutch law.